Refund policy

REFUND & RETURN POLICY Effective Date: 04 August 2026

At VYBE, every product undergoes quality inspection prior to dispatch.

Eligibility for Returns We offer replacements or full refunds strictly under the following conditions:

• The item arrived physically damaged.

• The item has a demonstrable manufacturing defect.

• An incorrect item or wrong size was delivered relative to your placed order.

Return Window & Mandatory Documentation

• Damage / Defect Claims: Must be reported within 48 hours of delivery.

• Mandatory Requirement: Customers must share an uncut unboxing video and clear photographs clearly showing the defect/damage alongside the courier shipping label to support@vybe-lifestyle.com.

Item Condition To be eligible for a replacement or approved refund, items must be unworn, unwashed, and returned in their original packaging with all brand tags intact.

Non-Returnable Items

• Change of mind / subjective preference

• Items damaged due to customer misuse or improper laundering

• Clearance, end-of-season, or promotional sale items

Refund Process Once your claim and return inspection are approved:

• Refunds will be credited to your original payment method (Razorpay/Bank/UPI) within 5–7 business days.

• In the case of damaged or supplier-error deliveries, VYBE arranges and covers all return logistics costs.